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The Art of the Difficult Conversation by the Seattle CFOLC
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The Art of the Difficult Conversation by the Seattle CFOLC

The Art of the Difficult Conversation by the The Seattle CFO Leadership Council 10:15 AM - 11:30 AM Webcast

When: Thursday, April 23, 2020
10:15 AM - 11:30 AM
Where: Register Here:
Seattle, Washington 
United States
Contact: Pamela Franklin

Online registration is closed.
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Program Description

The way CFOs conduct crucial conversations will have a lasting effect on their business relationships.  If managed well, the quality of the relationship improves; poor management, on the other hand, can lead to a breakdown. Unfortunately, many CFOs tend not to handle these conversations well—or at all. 

Join us for an interactive program on how to approach and deliver those difficult conversations.  Whether it be a conversation with your CEO, your finance team, or a difficult employee, you will leave with the tools to achieve the best result.

This presentation will be fast paced and participative.  Come prepared to connect, collaborate, and grow!


Learning Objectives

  • Learn new techniques, skills and tools to navigate vital conversations
  • How to prepare for high-stakes situations with proven technique.
  • How to transform anger and hurt feelings into powerful dialogue
  • How to make it safe to talk about almost anything
  • How to be persuasive, not abrasive



Lauren Hruska, Certified Coach and HR Specialist, Amazon

Lauren Hruska is a certified coach, nonviolent communication trainer, and corporate wellness guide. Her past experience with corporate burnout is the motivating force that fuels her passion to help others achieve work-life harmony and achieve a higher quality of life. Lauren has worked in the personal growth and development field for over five years. She has coached over 40 people (and counting) and has led over a hundred people through her groups, workshops, and training. Lauren has also extensively studied nonviolent communication (communicating without blaming, judging, or shaming self or others) since 2016, and began teaching it in 2018. She loves conflict and people problems, and geeks out over how we can communicate more compassionately and effectively with one another. Lauren also works full time at Amazon HQ in Seattle where she has invested her energy in leading wellness and coaching initiatives outside of her role as an HR specialist in performance management. Fun fact: Lauren’s last name has a silent H and means pear in Czech. Outside of coaching, teaching, and facilitating you can find her dancing, singing, practicing yoga, acting, hiking, and spending time on beaches around the globe. Learn more about Lauren here:


Carl Robinson, PhD., Managing Principal, Advanced Leadership Consulting

Carl Robinson, Ph.D., is a business psychologist and executive coach in Seattle who focuses on the development of high performance leaders. Dr. Robinson has over 25 years experience using research based, proven in the trenches, motivational and performance enhancement methodologies to help individuals and organizations improve their effectiveness.

His clients come from a variety of industries and organizations primarily centered on companies who offer intellectually based products and services in highly competitive, volatile markets with people who are intelligent, creative and usually impatient. 

Dr. Robinson has a Bachelor of Science degree in Human Relations and Organizational Behavior from the University of San Francisco and, a Masters in Counseling Psychology from Vermont College. He earned his Ph.D. in Counseling Psychology at the California Institute of Integral Studies where he studied both Eastern and Western Psychology and Religion. Counseling psychology is the branch of psychology that is concerned with the enhancement of human performance and the quality of life. Learn more about Dr. Robinson here:


Margaret Raihl, Senior Finance Manager - International, Amazon- moderator

Margaret is an experienced finance executive with progressive experience leading FP&A and data analysis for sales and manufacturing organizations, consulting, healthcare and technology companies. Margaret drives bottom line results leveraging her experience on systems, processes and analytics to drive change, streamline processes and reduce costs. Previously she consulted on strategic planning and business development in Poland while part of USAID. Margaret has worked internationally in Europe, Latin America and South-East Asia.

Recognized as a forward thinker able to align stakeholders across organizational levels, lines of business, geographies and functions, Margaret develops both the human and technological assets of an organization to create successful teams and promote optimal quality to grow the organization. Margaret has an MBA in International Management and Finance from Thunderbird and a BBS in Accounting and Spanish from the University of Arizona.



CPE Information

- Instructional method: Group-Internet-Based
- Recommended CPE Credits: 1.5 Credits in Communications & Marketing
- Experience Level: none
- Prerequisites/advance preparation: none

The CFO Leadership Council is registered with the National Association of State Boards-of-Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors (Sponsor ID 109063). State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Website:



CFO Leadership Council members and non-member senior financial executives who are CFOs, Vice Presidents of Finance, Directors of Finance and Controllers (or the like) may attend this this webinar at no charge.

Please note that service providers or any executives who are not senior financial executives (CFOs, Vice Presidents of Finance, Controllers, Directors of Finance, etc.) will not be admitted attendance to this event. The CFO Leadership Council reserves the right to decline any registration.


For more information about this program or The CFO Leadership Council, please contact Pamela Franklin, Pacific Northwest Marketing & Events Director at 


Click here to learn more about CFO Leadership Council. 


Thank you to our sponsors!


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